At Main Source Liquidation LLC, customer satisfaction is our top priority. We stand behind the value and quality of every item we sell — including our mystery boxes and liquidation deals. Please read our return policy carefully before making your purchase.

✅ All Sales Are Final – No Returns or Exchanges

Due to the nature of our business and the discounted prices of our products, all sales are final. This includes liquidation merchandise, Amazon mystery boxes, and overstock items. We do not accept returns or offer exchanges for any reason, including but not limited to:

  • Buyer’s remorse

  • Item not as expected

  • Duplicate purchases

  • Change of mind

📦 Damaged or Missing Items

If you receive a package that is significantly damaged during transit or missing an item, please contact us within 48 hours of delivery at info@mainsourceliquidation.com with:

  • Your order number

  • Photos of the damaged box/item

  • A brief description of the issue

We will review each case individually and may offer a partial refund or store credit at our discretion. We do not guarantee replacements for mystery box items.

🎁 Understanding Mystery Boxes

Please note that mystery boxes contain assorted items that vary in brand, condition (new, like new, or shelf pulls), and category. That’s the fun of it! We do our best to ensure the total value of the items exceeds the price you pay, but we cannot guarantee specific products or categories. By purchasing a mystery box, you agree to accept the surprise and risk involved.

🔒 Secure Payments

All transactions on our website are processed securely. Once an order is placed, it cannot be canceled or modified.

📞 Need Help?

If you have any questions about this policy, feel free to contact our support team at:
Email: info@mainsourceliquidation.com
Phone: +1 (970) 900 3016
Business Address: 3230 McCarty Rd, Saginaw, MI 48603, USA